Dee Dee Sale
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Refund Policy

What this covers

Paid services on Dee Dee Sale — for example website rental plans and ad promotions or packages.

Full refund

  • You were charged twice or the wrong amount
  • The service you paid for was not delivered or could not start within 7 days of payment
  • A fault on our side stopped you from using it

No refund

  • A promotion that was already applied (for example an ad that was already moved to the top or featured)
  • Time of a plan you have already used — we may refund the unused part in fair cases
  • An account suspended for breaking our Terms of Service

How to ask

Write to us on the Contact Us page within 7 days of paying, with the payment reference (PAY-…) and what went wrong. We answer within 3 working days.

How you are paid back

To the way you paid: card or wallet through the same payment provider; PromptPay or bank transfer to your bank account. It usually arrives in 7–14 working days, depending on your bank. You receive an email when the refund is sent.

Last updated: 4 November 2026